Evaluating the damage
If your popsocket is not sticking properly or has come off from your phone, the first step is to evaluate the damage. The damage can be of different types such as the adhesive has lost its stickiness, the popsocket is bent or damaged, or the base disc has come off. Identifying the damage is key to determining the steps required to fix your popsocket.
Firstly, check whether the adhesive on the base of your popsocket pad is dirty, dusty, or oily. If yes, then you need to clean it first before proceeding. To clean the adhesive, you can use a damp cloth or a small amount of rubbing alcohol. Make sure to not use any harsh chemicals to clean it, as this could damage the adhesive.
If the issue persists, then try swapping the popsocket to a different phone case. If it sticks properly now, the issue was likely with the previous phone case. If it doesn’t stick to the new phone case, there may an issue with the adhesive.
Another common issue is a bent or damaged popsocket. Gently twist the popsocket and check if it moves freely or if it is stuck. If the popsocket is stuck, it would not pop out or retract. In such cases, avoid putting pressure on it as it may break. If it moves freely without any restriction, it is not damaged and can be reinstalled again.
If the popsocket disc has come off from the phone, it may be because of the wrong surface or if you’ve used too much force. In such cases, gently try to remove any remaining adhesive from the phone and disc base. Use a gentle adhesive and try pressing it firmly onto the phone. Leave it to dry for a few hours before using it again to ensure the adhesive has enough time to set properly.
Lastly, if you have a wireless charging case, ensure that you place your popsocket in the right position so that it doesn’t interfere with the wireless charging. This will help ensure your popsocket doesn’t get damaged.
In conclusion, evaluating the damage is the first step to fixing your popsocket. Determine the root cause of the issue and then go on to troubleshoot it to ensure that your popsocket is functioning properly once again. With a little patience and some effort, you can have your popsocket working again in no time!
Removing the old adhesive

If your PopSocket is starting to lose its grip, chances are you need to replace it with a new one. However, it can be quite a hassle to remove the old adhesive without damaging the surface of your device. Here are some tips on how to remove the old adhesive without causing any damage.
The first thing you need to do is to find a plastic card, such as an ID card or a credit card. You will use this card to carefully lift the PopSocket from the surface. If that doesn’t work, you can use a PopSocket removal tool. This special tool is designed to help you remove the adhesive without damaging your device’s surface.
Next, you need to be extra careful in pulling the PopSocket off your device. Do not pull too hard or else you might cause damage to the surface. Apply a small amount of pressure on both sides of the PopSocket and slowly slide the card underneath. Once you have lifted one side, do the same to the other side until the PopSocket is completely removed from your device.
If there is leftover adhesive on your device, do not worry, this is common. Gently wipe the surface with a microfiber cloth and some rubbing alcohol. This will remove any residual adhesive and make your device clean and ready for the new PopSocket.
In addition, you can also use a hairdryer to warm the adhesive and make it easier to remove. Point the hairdryer at the PopSocket and move it around for about 30 seconds or until the adhesive becomes pliable. Then, use the plastic card or removal tool to lift the PopSocket from the surface.
It’s important to remember that removing the old adhesive requires patience and care. Rushing the process might cause damage to your device, and nobody wants that. So take it slow, be careful, and you’ll have your old PopSocket replaced in no time.
Applying New Adhesive
If you’ve already tried cleaning your Popsocket and it still won’t stick properly, then it’s time to apply new adhesive. This process is relatively easy, but it requires patience and some manual dexterity. Here’s what you need to do:
Step 1: Remove the Old Adhesive
First, gently remove the Popsocket from your phone or case. Try not to pull it too hard or too quickly, as this may damage the base or the adhesive.
Next, use a sharp blade or a pair of scissors to carefully cut off the old adhesive from the base of the Popsocket. Be very cautious not to damage the base while doing so.
Step 2: Clean the Base and Phone
Now that you have removed the old adhesive, it’s time to clean the base of the Popsocket and the area of your phone where you will stick it back on.
You can use rubbing alcohol, nail polish remover, or any cleaning solution that contains isopropyl alcohol to clean the surfaces. Remember to let them dry completely before proceeding to the next step.
Step 3: Apply the New Adhesive
There are a few ways to apply new adhesive to your Popsocket, but we recommend using a double-sided adhesive disk. These are easily available from hardware or craft stores, and they come in various sizes and thicknesses.
Cut a disk of the same size as your Popsocket and peel off the backing from one side. Place the adhesive disk on the base of the Popsocket and smooth out any air bubbles or wrinkles.
Next, peel off the backing from the other side of the adhesive disk and carefully stick the Popsocket back on your phone or case. Press it firmly for a few seconds to ensure that it sticks well.
Step 4: Let It Cure
Lastly, you need to give the adhesive some time to cure and set properly. This usually takes at least 24 hours, but it’s best to leave it for 48 hours before using your Popsocket again.
During this time, avoid putting any pressure on the Popsocket or removing it from your phone or case. This will allow the adhesive to form a strong bond with the surfaces and make your Popsocket stick firmly again.
By following these simple steps, you can easily fix a Popsocket that won’t stick and make it look and work like new. Just remember to be patient, gentle, and careful while applying the new adhesive, and let it cure completely before using it again.
Proper Placement of the Popsocket
One important aspect of having a popsocket attached to your phone is the proper placement of it. The popsocket is designed to provide a comfortable grip and an easy way to hold your phone. With that said, if it is not placed accurately, it may not function properly and even become a nuisance in your daily routine. Below are some tips on how to ensure that your popsocket is in the right place:
1. Identify the Most Comfortable Position for Your Hand
Before attaching the popsocket, take the time to identify the most comfortable position for your hand while holding the phone. This will help you determine the ideal placement for the popsocket. Holding your phone naturally, identify the area where your fingers naturally rest. Typically, this is at the lower backside of your phone.
2. Mark the Placement with a Pencil
Once the ideal position has been identified, mark it with a pencil. Use a light hand when marking the spot. It is best to use this technique if your phone has a prominent case. Without a case, take note of the position and use your phone case as a guide. Place your case on a piece of paper and trace around it. Use that as a guide when marking your placement.
3. Clean and Dry Your Phone
After marking the spot, clean your phone’s surface using a damp cloth. Dry it thoroughly before applying the popsocket. Dirt, grease, and moisture may affect the power of the adhesive, which will lead to an insufficient hold on your phone.
4. Let the Adhesive Settle
Once you have attached the popsocket, refrain from using or adjusting its position for the next few hours. It is best to let the adhesive settle for about eight hours before using it again. This will ensure that the adhesive is securely attached to your phone.
So, to recap, before attaching the popsocket, mark the position using a pencil, ensure that your phone’s surface is clean and dry, and let the adhesive settle for at least eight hours. By following these simple steps, you can ensure that your popsocket is securely placed in its ideal position and that it will provide a comfortable grip when holding your phone.
Troubleshooting common issues
PopSockets serve as a useful accessory for smartphone owners, allowing them to have a more comfortable grip and increased convenience when using their mobile devices. However, like any product, PopSockets have their share of problems.
1. PopSocket not sticking to phone case
If the PopSocket is not sticking to the phone case or keeps falling off, make sure that both surfaces are clean and dry. Removing any residue, dust, or oil can increase the adhesive strength of the PopSocket. You can use rubbing alcohol or a mild cleaner to clean the surfaces. If you have recently changed your case, make sure that the PopSocket base is positioned in the correct location before sticking it down.
2. PopSocket expanding or contracting
If you notice your PopSocket expanding or contracting, it may be due to excessive heat or cold conditions. The expansion or contraction of the PopSocket will not affect its performance, but it may cause inconvenience when using the device. Ensure that the device is not exposed to extreme temperatures. It is important to keep the PopSocket away from high-temperature areas such as direct sunlight or close to heating appliances.
3. PopSocket not expanding or collapsing
If the PopSocket is not expanding or collapsing, it could be due to overuse. Overuse may cause the accordion mechanism to become stretched and loose. If you are experiencing difficulty expanding or collapsing, try cleaning the mechanism using a dry cloth. You can also extend the base and pull the accordion part gently. Avoid pulling the PopSocket too hard, as this may damage the structure.
4. PopSocket interfering with wireless charging
If your device has wireless charging technology, you need to be careful when using a PopSocket. The thickness of the PopSocket can interfere with the charging process. While the PopSocket doesn’t prevent wireless charging, it may not work properly due to the PopSocket thickness. In this case, remove the PopSocket before charging the device wirelessly. Ensure that the device is placed correctly on the charging pad.
5. PopSocket Ring detached from the base
PopSockets can also detach from the base. This issue can be caused by several reasons such as overuse, rough handling, or forcefully removing the PopSocket. If the ring is detached from the base, don’t worry as it can be easily fixed. Apply a small amount of super glue to the base and reconnect the two parts. Make sure to press and hold the ring to the base for at least thirty seconds. Let it dry for a few minutes before using it again.
In conclusion, PopSockets are wonderful accessories that make life easier for smartphone owners. Their benefits outweigh the problems that may arise. In case of any issues, always follow the troubleshooting steps mentioned above. If the issue persists, contact the manufacturer for further assistance.